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Attune Labs

Privacy Policy

Last Updated: March 12, 2026

This Privacy Policy describes how Attune Labs, Inc. (“Attune Labs,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information in connection with the Attune platform and related services (collectively, the “Services”), as well as our website at attunelabs.io (the “Site”).

This Privacy Policy is effective as of the “Last Updated” date above. We may change this Privacy Policy from time to time, and if we make material changes, we will notify you as described below.

1. Collection of Information

Information You Provide to Us

We collect information directly from you when you create an account, use the Services, request customer support, or otherwise communicate with us. This may include:

  • Contact Information: your name, email address, company name, and phone number.
  • Account Information: your username, password, and account preferences.
  • Content and Production Data: content you provide to our Services, including scripts, creative briefs, audio files, data source configurations, and other materials you upload or create.
  • Financial Information: we rely on third-party payment processors to collect payment information. We do not store your full credit card number or banking details on our servers.
  • Communication Information: information included in your communications with us, including support requests, feedback, and survey responses.

We may also collect any other information you choose to provide.

Information We Collect Automatically

When you access or use our Services or Site, we automatically collect certain information, including:

  • Usage Information: information about how you interact with the Services, including features used, actions taken, workflows created, content generated, session duration, and frequency of use.
  • Device and Connection Information: information about the device and network you use to access the Services, including device type, operating system, browser type, IP address, and unique device identifiers.
  • Log Data: server logs that record requests made to our servers, including the date and time, referring URL, and other standard log information.
  • Cookies and Similar Technologies: we use cookies, pixels, and similar tracking technologies to collect information about your interactions with our Services and Site. See Section 4 for more information.

Information We Collect from Other Sources

We may receive information about you from third-party sources, including:

  • Identity verification and fraud prevention services
  • Analytics providers
  • Advertising and marketing partners
  • Publicly available sources
  • Business partners and resellers

Derived Information

We may derive information or draw inferences about you based on the information we collect. For example, we may infer your preferences based on your usage patterns or your geographic location based on your IP address.

2. Use of Information

We use the information we collect for the following purposes:

  • Service Delivery: to provide, maintain, and operate the Services, including to process your requests, generate audio content, and deliver Outputs.
  • Account Management: to create and manage your account, authenticate your identity, and communicate with you about your account.
  • Communication: to send you technical notices, security alerts, support messages, and administrative communications. With your consent, we may also send you marketing communications about our products and services.
  • Improvement and Development: to monitor and analyze trends, usage, and activities in connection with our Services; to research and develop new features, products, and services; and to improve the quality and performance of our Services.
  • Personalization: to personalize your experience with the Services, including to tailor content, features, and recommendations.
  • Safety and Security: to detect, investigate, and help prevent security incidents, fraud, abuse, and other harmful or unauthorized activities; to protect the rights, property, and safety of Attune Labs, our users, and the public.
  • Legal Compliance: to comply with applicable laws, regulations, legal processes, or governmental requests.

3. Disclosure of Information

We may disclose your information in the following circumstances:

  • Service Providers: we share information with vendors, service providers, and contractors who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
  • Professional Advisors: we may share information with our lawyers, accountants, and other professional advisors where necessary to obtain advice or protect our interests.
  • Legal Obligations: we may disclose information to legal authorities and others when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Corporate Transactions: we may disclose information in connection with or during negotiations of any merger, acquisition, financing, sale of assets, or other business transaction involving all or a portion of our company.
  • Affiliates: we may share information with our current and future parent companies, subsidiaries, and affiliates.
  • With Your Consent: we may share information when you direct us to do so or provide your consent.

We do not sell your personal information to third parties. We may share de-identified or aggregated information that cannot reasonably be used to identify you.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve the Services. These include:

  • Essential Cookies: required for the operation of our Services, such as session management and authentication.
  • Analytics Cookies: help us understand how visitors interact with our Site and Services, allowing us to measure and improve performance.
  • Preference Cookies: enable the Services to remember choices you make, such as language or region preferences.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Services.

We may also use analytics services provided by third parties, such as Google Analytics, to help us understand usage patterns. These services may collect information about your use of the Services through cookies and similar technologies.

5. Advertising and Analytics

We may engage third parties to provide analytics services and serve advertisements on our behalf. These third parties may use cookies, web beacons, and other technologies to collect information about your use of our Services and other websites, including your IP address, browser type, pages viewed, and links clicked.

You can learn more about interest-based advertising and opt out through the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org).

To opt out of targeted advertising from Attune Labs, contact us at privacy at attunelabs dot io.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When determining retention periods, we consider the nature and sensitivity of the information, the purposes for processing, and applicable legal requirements.

You may request deletion of your personal information at any time by contacting us (see Section 12). Note that we may retain certain information as required by law or for legitimate business purposes, and some information may persist in backup systems for a limited period.

7. Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information.

8. International Data Transfers

Attune Labs is headquartered in the United States. If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using the Services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.

9. Children’s Privacy

Our Services are not directed to children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at privacy at attunelabs dot io.

10. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

  • Access: request a copy of the personal information we hold about you.
  • Correction: request that we correct inaccurate or incomplete personal information.
  • Deletion: request that we delete your personal information, subject to certain exceptions.
  • Portability: request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing: unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly.
  • Opt-Out of Sale/Sharing: we do not sell your personal information. If we engage in sharing for targeted advertising purposes, you may opt out by contacting us.
  • Withdraw Consent: where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, contact us at privacy at attunelabs dot io. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

11. Residents of Certain U.S. States

Privacy laws in certain states, including California (CCPA/CPRA), Colorado, Connecticut, Virginia, and other states, provide residents with additional rights regarding their personal information.

Categories of Personal Information

We collect the following categories of personal information as described in this Privacy Policy: identifiers (name, email, IP address), commercial information (transaction history, usage data), internet activity information (browsing history, interactions with our Services), professional information (company name, job title), and inferences drawn from the above.

Your Rights Under State Privacy Laws

In addition to the rights described in Section 10, residents of states with applicable privacy laws may have the right to:

  • Request information about the categories and specific pieces of personal information we have collected
  • Request information about the categories of sources from which we collect personal information
  • Request information about the business or commercial purposes for which we collect or disclose personal information
  • Request information about the categories of third parties with whom we share personal information
  • Not be discriminated against for exercising your privacy rights

How to Exercise Your Rights

To submit a request, contact us at privacy at attunelabs dot io. You may also designate an authorized agent to make a request on your behalf. We will verify your identity (and your agent’s authority) before processing any request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Site and updating the “Last Updated” date. For material changes that affect how we process your personal information, we may also notify you by email or through the Services. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Attune Labs, Inc. Email: privacy at attunelabs dot io

For general inquiries: contact at attunelabs dot io